HRAFF is committed to improving the accessibility of the festival for all festivalgoers.

Service Animals

Trained guide, hearing and assistance dogs are welcome at all festival venues.

Wheelchair Access

All HRAFF art and film venues are accessible by wheelchair. Accessible toilets are available at ACMI. Please contact HRAFF if you have any questions.

Companion Card

HRAFF supports the companion card. Companion Card complimentary tickets can be booked by calling the HRAFF office, or by purchasing them in-person at ACMI. Companion Cards must be presented at the venue when entering the cinema or collecting tickets, otherwise entry will be refused. Please contact HRAFF if you have any questions.

Assistive Listening

For all cinemas at ACMI assistive listening devices are available for collection from ACMI’s Ticket and Information Desk.

AUsLAn Interpreters and Caption screenings

The screening of Off the Rails on Tuesday 9 May will be screened with open captions, please refer to the event page for further details on the film. Many of HRAFF’s films have English subtitles and this information can be found under the title of each film in the session descriptions. AUSLAN will be available on request for HRAFF films, forums and art exhibition artist talks. Please contact our Operations Manager, Matilda McKenna, at access@ or on 03 9629 9944.


If you’d like a large text version of this program, please contact us on 03 9629 9944 or and we will email or post a copy to you.

Different Formats Available

A text version of the program is available for download here. A plain text version is available on request. Please contact HRAFF on the information below.

Sight Impairments

Reserved seating is available for patrons with sight impairments. Please call HRAFF on the number below at least 48 hours prior to the screening to arrange.


For venue-specific enquiries, please contact the venues directly using the numbers listed. For all other access information, please contact HRAFF directly. If you have any accessibility requirements you'd like to let us know about, please email

(03) 9629 9944

Australian Centre for the Moving Image (ACMI)
(03) 8663 2583

Footscray Community Arts Centre
(03) 9362 8888

The Substation
(03) 9391 1110

Koorie Heritage Trust
(03) 8662 6300

Fitzroy Library
1300 695 427

Phoenix Youth Centre
(03) 9091 4700

The Melba Spiegeltent
(03) 9676 0300

No Vacancy
(03) 9663 3798

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